PetCare (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PetCare mobile application, website, and related services (collectively, the “Service”).
By accessing or using PetCare, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
1.1 Personal Information
We may collect personal information that you voluntarily provide, including:
Full name
Email address
Phone number
Account login credentials
Profile information
Pet information (such as pet name, breed, age, medical notes, and photos)
1.2 Device Information
We may collect certain device information automatically, including:
Device model and manufacturer
Operating system version
Unique device identifiers
App version
IP address
Mobile network information
This information helps us ensure proper app functionality and security.
1.3 Usage Information
We collect information about how you interact with the Service, including:
Features used
Pages visited
Time spent on the app
Error logs and crash reports
This helps us improve performance and user experience.
2. Permissions We Request and Why
PetCare requests certain permissions only when necessary for core functionality. These permissions are used solely for providing app features and improving user experience.
2.1 Camera Permission
We may request camera access to allow you to:
Upload pet photos
Capture profile images
Share pet medical records
The camera is accessed only when you choose to use this feature.
2.2 Storage Permission
Storage access may be requested to:
Save pet photos
Upload pet documents
Store necessary app data locally
We do not access unrelated files or personal data without your permission.
2.3 Location Permission (Optional)
Location access may be used to:
Show nearby pet services
Provide location-based recommendations
Improve service relevance
Location access is optional and can be disabled anytime.
2.4 Notification Permission
We may send notifications for:
Pet care reminders
Vaccination alerts
Appointment updates
Important service announcements
You can disable notifications in your device settings.
3. How We Use Your Information
We use collected information to:
Provide and maintain our services
Create and manage your account
Store and manage pet profiles
Improve app functionality
Provide customer support
Send important updates and reminders
Ensure security and prevent fraud
Comply with legal obligations
We only use your data for legitimate purposes.
4. How We Share Your Information
We do not sell your personal information.
We may share information only in the following cases:
With service providers who help operate the app
With cloud storage providers for secure data storage
When required by law or legal process
To protect user safety, rights, or property
All third-party partners are required to protect your data.
5. Data Security
We implement appropriate security measures to protect your information, including:
Secure servers
Encryption where applicable
Access control restrictions
Regular security monitoring
However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce policies
You may request deletion of your account and data at any time.
7. Your Privacy Rights
You have the right to:
Access your personal data
Update or correct your information
Delete your account and data
Withdraw permissions anytime
Disable app permissions in device settings
To request data deletion, contact us at the email below.
8. Children’s Privacy
PetCare does not knowingly collect personal information from children under 13 years of age.
If we discover that a child has provided personal information, we will delete it promptly.
Parents or guardians may contact us for assistance.
9. Third-Party Services
We may use trusted third-party services such as:
Cloud hosting providers
Analytics providers
Notification services
These providers only access data necessary to perform their services and must protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will notify users of significant changes by:
Updating the date at the top
Posting the updated policy in the app or website
Continued use of the Service means you accept the updated policy.
11. Your Consent
By using PetCare, you consent to this Privacy Policy and agree to its terms.
You may withdraw consent at any time by stopping use of the Service and requesting data deletion.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: support@gameofpaws.com
Website: Game Of Paws